Fajrina Rahman

Introducing you to Rules and Regulations course

New Course – Rules and Regulations Impacting Financial Advisory Services While scandals exist in all sectors, the financial industry is especially hard hit whenever misconduct by a financial institution or financial representative is reported to the public. As a service industry that is highly dependent on customer’s trust, the reputation of the entire industry can […]

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Why a training analysis is necessary before creating your elearning

Sandy, a L&D business partner with a foreign bank, was approached by a telemarketing team leader to conduct a training on cross-selling skills for his team members who apparently were unable to meet their sale targets every month. Instead of quickly arranging a training course on cross-selling skills, she decided to do a proper training

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Cybersecurity 102

Cybersecurity has become one of the top concerns for businesses, with the security market forecasted to reach US$170.4 billion in 2022 (Gartner). Although many feel that cybersecurity risks are increasing, most companies are still not adequately prepared, and are highly vulnerable to attacks and data loss. While hacking and malware attacks have threatened businesses and

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